AUNT LOGO BEANIE

As soon as your order is shipped, you will receive a shipping confirmation e-mail with a tracking number.

For more information, please check our Shipping page

We have a straightforward returns policy - you can return any product for any reason and receive a refund or store credit. For online purchases, you can return items to our warehouse.

To initiate the returns process, please visit our Return Portal. You'll need your order number and the email used during the purchase. Fill out the form and follow the instructions to complete your return. You can also purchase a return label at a discounted price through the Return Portal.

For more details, please refer to our Returns page.

Kindly ensure that all products are returned within 14 days of receipt, unworn, unwashed, and with all original AUNT. tags still attached.

For customer service support, inquiries related to prices and currency, order and preorder payment, order status, shipment info, return, and exchange, please contact us during our working hours:
Monday-Friday
9 AM - 6 PM GMT/EST.

If you need more information or assistance, feel free to send us a E-mail. We are here to help!